kudajitu Privacy Policy
This page describes what we collect when you use kudajitu and how we keep that data protected. We take your privacy seriously and are transparent about our practices. Our policy covers account information, payment details, gameplay activity, cookies, and how we share data with third parties.
We operate kudajitu as a platform available where local law permits. Your data security is our responsibility. We encrypt sensitive information, limit access to authorized staff, and comply with data protection standards. This policy explains your rights and our commitments.
If you have questions about how we handle your data, contact our support team. We respond in English and Indonesian during business hours.
What data we collect on kudajitu
We collect information you provide directly and data generated when you use kudajitu. When you register, we ask for your email, phone number, and a password. We use these to create your account and send you important notifications about deposits, withdrawals, and account security.
During account verification, we ask for your full name, date of birth, and a photo of your ID (KTP, passport, or driver's license). We also request proof of address, such as a utility bill or bank statement. This information helps us comply with anti-fraud standards and verify your identity before processing large withdrawals.
When you deposit or withdraw on kudajitu, we record the payment method, amount, date, and time. If you use DANA, e-wallet, mobile banking, local payment, online payment, or a bank account, we store a reference to that transaction. We do not store your full banking credentials—your bank or e-wallet provider handles that securely.
We also collect gameplay data: which games you play, how long you play, your bets, and your account balance. This helps us detect fraud, prevent problem gambling patterns, and improve our platform. We track your IP address and device information to protect your account from unauthorized access.
We encrypt your sensitive data
All data transmitted between your device and our servers is encrypted using industry-standard protocols. Your password is hashed and never stored in plain text. We do not share your personal information with third parties without your consent, except where required by law.
How we use your data on kudajitu
We use your data to operate kudajitu and provide you with a secure gaming experience. Your email and phone number let us send account alerts, verify your identity, and help you reset your password if you forget it. Your gameplay data helps us detect unusual activity and protect your account from fraud.
We analyze aggregate gameplay patterns to improve our platform—for example, which games are popular in Jakarta, Surabaya, or Bandung, or how many users prefer live-dealer tables versus slots. This analysis does not identify you personally; we use only anonymized data.
We may contact you about account security, payment issues, or platform updates. We will never ask for your password or two-factor authentication code via email or chat. If you receive such a request, it is fraudulent—contact us immediately.
Third parties and data processors
We work with payment processors to handle deposits and withdrawals on kudajitu. When you deposit via e-wallet, mobile banking, local payment, or your bank, those institutions process your payment and may store transaction records. We do not control how they use your data—their privacy policies apply to their processing.
We use cloud servers hosted outside Indonesia to store account data and gameplay logs. These servers are protected by firewalls, encryption, and access controls. Our hosting provider has signed a data processing agreement committing them to protect your information and not use it for their own purposes.
We may share your data with law enforcement or regulators if required by law. We do not sell your data to advertisers or marketing companies. We do not share your gameplay history with other players or third-party analytics firms.
Cookies and tracking on kudajitu
We use cookies to keep you logged in, remember your preferences, and detect fraud. A cookie is a small file stored on your device that identifies your session. When you close your browser, session cookies expire. Persistent cookies remain until you clear your browser cache or they expire.
We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but this may prevent kudajitu from working properly.
Your rights and how to contact us
You have the right to access, correct, or delete your personal data on kudajitu. To request a copy of your data, contact our support team with your account email. We will provide your information within ten business days. To delete your account and associated data, submit a deletion request. We will remove your account within thirty days, though we may retain transaction records as required by law.
If you believe we have misused your data or violated this policy, contact us immediately. We investigate all complaints and respond within five business days. If you are not satisfied with our response, you may escalate to your local data protection authority.
Our support team is available in English and Indonesian. Email us or use the in-app chat during business hours. We aim to respond to privacy inquiries within four hours on weekdays.
Policy updates and your consent
We may update this privacy policy to reflect changes in our platform or legal requirements. We will notify you of material changes via email or an in-app notification. Your continued use of kudajitu after an update means you accept the new policy. We encourage you to review this page regularly.
By creating an account on kudajitu, you consent to this privacy policy. You also agree that our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
This policy was last updated in 2024. For questions, contact our support team at any time.