kudajitu Terms of Use

When you create an account on kudajitu, you agree to our terms of use. These terms set out what we expect from you, what you can expect from us, and how we handle disputes. We've written them in plain language so you understand your rights and responsibilities.

Our terms cover account creation, deposits and withdrawals, bonus conditions, game rules, and how we protect your data. They also explain that our services are available only where local law permits. If you have questions about any term, our support team can clarify in English or Indonesian.

By using kudajitu, you confirm that you've read and accepted these terms. If you don't agree with any part, you should not create an account or use our platform.

Account creation and eligibility on kudajitu

To open an account on kudajitu, you must be at least 18 years old and legally able to use online gaming services in your jurisdiction. We require a valid email address, phone number, and proof of identity before you can withdraw funds. This verification protects both you and us from fraud and money laundering.

When you register, you agree to provide accurate information. If we discover false details, we may suspend or close your account. You are responsible for keeping your password secure. If someone else accesses your account, notify us immediately so we can lock it pending review.

We reserve the right to refuse service to anyone who violates our terms or local law. If we close your account, we will return any remaining balance to your registered payment method within a reasonable timeframe.

We verify your identity before withdrawal

Before your first withdrawal, we ask for a photo of your ID and proof of address. This is a legal requirement and protects your account from unauthorized access.

Deposits and withdrawals on our platform

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly or within a few hours, depending on your payment method. We do not charge deposit fees, but your bank or wallet provider may.

Withdrawals are processed during business hours and subject to verification checks. We may delay a withdrawal if we suspect fraud or if your account is under review. Withdrawals go back to the same payment method you used to deposit. We do not charge withdrawal fees, but your bank or wallet provider may.

Your account balance is always visible in the app. You can check your deposit and withdrawal history anytime. If a transaction does not complete, contact our support team with your transaction ID and we will investigate.

Bonuses and promotional terms on kudajitu

We may offer bonuses to new or existing players. Any bonus comes with terms—for example, you may need to play a certain number of rounds before you can withdraw bonus funds. We display bonus terms clearly before you accept them. If you don't agree with the terms, you can decline the bonus.

Bonuses are not guaranteed and may be withdrawn or changed at any time. We reserve the right to cancel a bonus if we detect abuse, such as using multiple accounts or exploiting a system error. If we cancel a bonus, we will explain why and return any remaining balance to your account.

Note: Read bonus terms carefully before accepting. Some bonuses have expiry dates or play-through requirements that may affect your ability to withdraw.

Game rules and fair play on kudajitu

All games on kudajitu—live-dealer tables, slots, arcade games, and sportsbook markets—are subject to our game rules. We display these rules in the app before you play. Live-dealer games are streamed from professional studios with trained croupiers. Slot outcomes are determined by certified random-number generators. Sportsbook odds are set by our trading team based on market conditions.

We audit our games regularly to ensure fairness. If you believe a game result is incorrect, contact our support team with your game ID and we will review the transaction. We may request additional information to investigate.

We reserve the right to void any bet if we detect system error, fraud, or abuse. If we void a bet, we will explain why and credit your account accordingly.

Your data and privacy on our platform

We collect your name, email, phone number, payment details, and game history to operate kudajitu. We store this data on encrypted servers and never share it with third parties without your consent, except where required by law. Our privacy policy explains how we use and protect your data.

You can request a copy of your data or ask us to delete it by contacting our support team. We may retain some data for legal or compliance reasons even after you close your account.

Dispute resolution and jurisdiction

If you have a dispute with kudajitu, contact our support team first. We aim to resolve issues within five business days. If we cannot resolve the dispute, you may escalate to our management team.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access kudajitu from a restricted jurisdiction, we may suspend or close your account without liability.

These terms are governed by the laws of the jurisdiction where kudajitu operates. Any legal action must be brought in the courts of that jurisdiction. By using kudajitu, you agree to submit to the jurisdiction of those courts.

Prohibited conduct on kudajitu

We prohibit the following on our platform:

Using multiple accounts to exploit bonuses or evade limits.
Sharing your account with others or allowing unauthorized access.
Using automated tools, bots, or scripts to play games or place bets.
Attempting to manipulate game outcomes or access restricted features.
Engaging in money laundering, fraud, or other illegal activity.
Harassing our staff or other players.
Posting spam, malware, or offensive content in our chat or forums.

If we detect prohibited conduct, we may suspend or close your account and forfeit any balance. We may also report the activity to relevant authorities.

Changes to our terms

We may update these terms at any time. We will notify you of material changes via email or in-app notification. If you continue using kudajitu after the changes take effect, you accept the new terms. If you don't agree, you can close your account.

Our support team is available to answer questions about these terms. Contact us in English or Indonesian during business hours. We aim to respond within one business day.

Jurisdiction notice and service availability

If you access kudajitu from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other location, you confirm that you are legally permitted to use our platform in that location. We may request additional verification at any time to confirm your eligibility.

By using kudajitu, you acknowledge that you have read these terms, understand them, and agree to be bound by them. If you have any questions or concerns, contact our support team before creating an account.